Your trust matters more to us than any sale. This policy explains what we collect, why, and the choices you have.
What we collect
- Account details — name, email, phone number.
- Order details — delivery address and your order history.
- Payment — handled entirely by Razorpay. We never see or store your card, UPI, or banking details.
- Cookies — small essentials that keep you signed in and your cart saved.
How we use it
- To process and deliver your orders, and to keep you updated about them.
- To handle returns, refunds, and support conversations.
- To improve the store — what's loved, what's ignored.
- To send you launches and offers only if you've opted in — unsubscribe any time.
What we never do
- We never sell or rent your personal data to anyone.
- We share it only with the partners who make your order possible — payment (Razorpay), delivery (our courier partners) — and only what they need.
Your choices
Want your data corrected or deleted? Email kanakritijewels.official@gmail.com from your registered address and we'll action it within 7 days.
Security
Your session is protected with encrypted (HTTPS) connections and secure, httpOnly authentication. Payment pages are PCI-DSS compliant via Razorpay.
Still have questions?
Reach us anytime on WhatsApp or email kanakritijewels.official@gmail.com